Returns & Refunds policy
You are entitled to cancel your order within 30 days without giving any reason for doing so.
The deadline for canceling an order is 30 days from the date you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.
You can inform us of your decision by e-mail INFO@FINDCATEGORY.STORE
We will reimburse you no later than 30 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.
Conditions for returns:
In order for the goods to be eligible for a return, please make sure that:
The goods were purchased in the last 30 days
The goods are in the original packaging
The following goods cannot be returned:
The supply of goods made to your specifications or clearly personalized.
The supply of goods which according to their nature are not suitable to be returned, for example goods which deteriorate rapidly or where the date of expiry is over.
The supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
Returning Goods
You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:
FINDCATEGORY
We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.
Gifts:
If the goods were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.
If the goods weren't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, We will send the refund to the gift giver.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail INFO@FINDCATEGORY.STORE
Returns & Refunds policy
당신은 특별한 이유 없이 30일 이내에 주문을 취소할 수 있는 권리가 있습니다.
주문 취소 기한은 당신이 물품을 받은 날이나, 배송된 제품을 수령하는 당신이 지정한 제3자(운송인이 아님)의 날로부터 30일입니다.
취소 권리를 행사하기 위해서는, 당신은 명확한 선언을 통해 우리에게 당신의 결정을 알려야 합니다.
당신은 `INFO@FINDCATEGORY.STORE`로 이메일을 보내서 당신의 결정을 우리에게 알릴 수 있습니다. 우리는 반환된 물품을 받은 날로부터 30일 이내에 당신에게 환불해 드릴 것입니다. 우리는 주문에 사용한 결제 수단과 동일한 수단을 사용하며, 이러한 환불에 대해 어떠한 수수료도 부과되지 않을 것입니다.
Conditions for returns
상품을 반환하려면, 다음의 조건을 확인해 주세요:
상품은 최근 30일 이내에 구매되었습니다.
상품은 원래의 포장 상태입니다.
다음 상품은 반환할 수 없습니다:
당신의 사양에 따라 제작되거나 명확하게 개인화된 상품
성격상 반환하기 적합하지 않은 상품, 예를 들어 빠르게 손상되거나 유통 기한이 지난 상품
건강 보호나 위생 상의 이유로 인해 배송 후에 개봉되면 반환하기 적합하지 않은 상품
그 성격상 배송 후에 다른 항목과 불가분리하게 섞인 상품
우리는 위의 반환 조건을 충족하지 않는 어떠한 상품에 대한 반환을 거절할 권리를 가지고 있습니다. 이는 우리의 단독 재량에 따릅니다.